SOME THOUGHTS

Why generic AI content can make an expert look less expert

The article is grammatically perfect. It has headings, bullet points and a confident conclusion. It’s also saying almost nothing.

The article is grammatically perfect.

It has headings, bullet points and a confident conclusion. It uses the phrase “in today’s fast-paced world” without showing any visible embarrassment.

It’s also saying almost nothing.

There’s no difficult example. No useful exception. No sentence that makes a client think, “Yes. That’s exactly what keeps happening to me.”

For an expert-led business, generic content doesn’t merely fail to impress. It can flatten the judgment people are considering hiring you for.

Polished isn’t the same as trustworthy

AI is very good at producing the shape of an article.

Introduction. Five points. Sensible conclusion. The words are clean and the grammar behaves.

But trust rarely grows from shape alone. It grows when a reader encounters something observed rather than assembled.

The practitioner who notices why a client keeps choosing the wrong treatment. The strategist who can tell when the website isn’t the real problem. The designer who knows which beautiful idea will become unbearable to maintain.

That detail has a history behind it. A model can help you express it. It can’t manufacture the years of noticing that made it true.

The five-minute anybody test

Remove your name and business from the draft.

Could the article belong to any person in your profession?

Look for:

  • Advice that is true but obvious
  • Examples with no real place, person, consequence or decision
  • Confident claims with nothing underneath them
  • Every paragraph being roughly the same length
  • A voice that sounds more formal than you do with clients
  • A conclusion that repeats the introduction and calls it a journey

If the article passes the anybody test, don’t ask the AI to make it warmer. Give it better source material.

Start with something that actually happened

Tell the tool what you noticed.

“Three clients arrived this month asking for a new logo. In every case, the logo was fine. The business felt disconnected because the type, photography, website and booking pages had nothing in common.”

Now there’s a useful observation. You can ask AI to organise the explanation, suggest questions the reader may still have or help compare two structures.

The thought remains yours.

Use AI to support the thinking

AI can be excellent for:

  • Transcribing and organising a recorded conversation
  • Showing where an explanation is unclear
  • Suggesting alternative structures
  • Turning an approved article into shorter formats
  • Preparing research leads for proper checking
  • Finding repeated language you may want to vary
  • Creating a first draft when the source material is rich

It becomes risky when it’s asked to be the expert, the witness and the source at the same time.

Bring the reader into the room

Generic content speaks to a market segment. Human content remembers the Tuesday afternoon when somebody said, “I bought the booking system to save time. Why am I still sending all these emails?”

That moment does more than decorate the article. It tells the reader you understand the problem from inside their working day.

Use the language people use before they know the professional term. They don’t usually say, “My cross-platform brand coherence is suboptimal.” They say, “Everything looks fine, but it doesn’t feel like the same business.”

Useful content is still the safer search strategy

Google’s guidance asks creators to make helpful, reliable, people-first content, demonstrate first-hand expertise and leave readers feeling they’ve learned enough to move forward.

That’s good advice even if Google disappeared tomorrow.

Write something a client would be relieved to find. Show where the answer came from. Say when it depends. Link to better sources when they know more than you do.

Don’t make AI impersonate you from nothing

Give it conversations, approved writing, real examples, clear opinions, research and the audience’s actual questions.

Then edit the result as though your name matters, because it does.

AI can help you publish. It shouldn’t be the reason the finished article could belong to anybody.

More thoughts

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